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Legal Disclosure

ifsam Disclaimer and Legal Notices

By accessing this website, you acknowledge that you understand and fully agree to the following terms and conditions of use and legal notices. ifsam reserves the right to change these terms and conditions, in whole or in part, at its sole discretion and without prior notice. If you do not agree to these terms, please do not access the website. When you access this Website, you will be deemed to have accepted the Terms of Use and Legal Notices.

For access-controlled services that require users to log in with a username and password, additional terms of use may apply and are specified on the relevant login page.

The Company

International Fund Services & Asset Management S. A. (hereinafter referred to as “ifsam”) is a public limited company under Luxembourg law with its registered office at 25, rue Edmond Reuter, L-5326 Contern, Grand Duchy of Luxembourg, registered in the Luxembourg Trade and Companies Register (Registre de commerce et des sociétés de Luxembourg) under number B 79581.

Regulatory Authorisation

ifsam is authorised as an investment firm (authorisation no. P00000170) and is subject to supervision by the Luxembourg financial sector supervisory authority, the Commission de Surveillance du Secteur Financier (CSSF), in accordance with the amended Luxembourg law of 5 April 1993 on the financial sector (the Banking Law).

This authorisation allows ifsam to act as an investment advisor, commission agent, broker of financial instruments and asset manager. ifsam can accept and transmit orders relating to financial instruments, execute orders on behalf of and for clients, manage investment portfolios and provide investment advice, hold and manage clients’ financial instruments and offer investment opportunities and financial research.

Ifsam is also licensed as a family office.

Management

ifsam is managed by:

Luc Duarte, Managing Director
Jean-Luc Lanners, Managing Director
Gerrit Mundt, Managing Director
Stefan Speicher, Managing Director

Website

1. ownership
This website, including all content, regardless of format (such as text, graphics, audio and video files, HTML codes, buttons, trademarks, software, logos), is the property of ifsam, unless otherwise stated. Any unauthorised use of such content is expressly prohibited and may result in a violation of applicable intellectual property or financial sector law.

2. Object and content
The purpose of this website is to provide general information about ifsam and the services offered by ifsam. The content of this website, which has been prepared by ifsam, is for information purposes only and does not constitute investment advice or any other investment service or an offer in relation to such services.

3. Design and hosting
This website was designed by brandtec and is hosted by rdts AG.

4. links
Links to this website may only be created with the express prior written consent of ifsam. Links to third party websites that are not operated, controlled or monitored by ifsam do not constitute an endorsement of those websites or their content by ifsam. ifsam accepts no liability whatsoever in relation to the availability or content of such websites or their use.

5. Limitation of liability
ifsam protects its network against unauthorised access and malicious codes in accordance with the recognised rules of technology, but does not guarantee that there are no computer viruses or other malicious codes on the website. Visitors expressly acknowledge that they access and use this website and its contents at their own risk. ifsam shall not be liable for any direct or indirect damage that may arise from access to or use of this website, for any inaccuracies in the contents or omissions or decisions that visitors make on the basis of the information on the website, for viruses or other malicious codes on this website or for the unavailability of this website.

6. Applicable law and jurisdiction
This website is governed by the laws of the Grand Duchy of Luxembourg to the formal exclusion of the provisions of Luxembourg private international law and any other law which might result in the applicability of a law other than Luxembourg law. All disputes arising in connection herewith shall be subject exclusively to the jurisdiction of the courts of the City of Luxembourg (Grand Duchy of Luxembourg).

Complaint Procedure for Clients of International Fund Services & Asset Management S.A. (ifsam)

The satisfaction of our clients is very important to us. However, should there be reason for a complaint, ifsam has implemented a procedure for dealing with your concern.

Please address your complaint in writing to:

1) International Fund Services & Asset Management S.A.
25, rue Edmond Reuter
L-5326 Contern

or

2) Email: orga@ifsam.lu.

Complaints will be answered without delay and at least within 5 days. If it is not possible to resolve the complaint within this time, ifsam will provide you with an interim response within the aforementioned period, which will include details of the reasons for the delay and information on when ifsam expects to complete its investigation.

In the event of an unsatisfactory response from the member of staff responsible for the complaint, you may, as a second step, write to the Head of Complaints, Mr Luc Duarte. If you do not receive a satisfactory reply within one month of sending your complaint to ifsam’s management, you may, in a third step, use the out-of-court complaint settlement procedure with the Commission de Surveillance du Secteur Financier (CSSF). You can find more information about this on the CSSF homepage under the term customer complaints or under the following link:

http://www.cssf.lu/en/customers-complaints/

Contern, June 2021

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