ifsam website disclaimer and legal notice
International Fund Services & Asset Management S.A. (‘ifsam’) is a public limited liability company (société anonyme), duly incorporated and validly existing under the law of the Grand Duchy of Luxembourg, with its registered office at 25, rue Edmond Reuter, L-5326 Contern, Grand Duchy of Luxembourg, and registered with the Luxembourg Trade and Companies Register (Registre de commerce et des sociétés de Luxembourg) under the number B 79581.
ifsam is licensed as an investment firm (authorisation no. [P00000170]) and supervised by the Luxembourg supervisory authority of the financial sector, the Commission de surveillance du secteur financier (‘CSSF’) in accordance with the Luxembourg Act of 5 April 1993 regarding the financial sector, as amended (‘Banking Act’).
By virtue of its regulatory license, ifsam is allowed to act as an investment adviser, commission agent, broker in financial instruments and private portfolio manager. As such, ifsam can receive and transmit orders relating to financial instruments, execute orders on behalf of clients, manage investment portfolios, provide investment advice, safeguard and administer financial instruments for its clients as well as provide investment research and financial analysis.
ifsam is also authorised as a family office.
ifsam is managed by:
Luc Duarte, Managing Director
Jean-Luc Lanners, Managing Director
Gerrit Mundt, Managing Director
This website, including all of its content and whatever its format (e.g. text, graphic images, audio, video, html code, buttons, trademarks, software, logos), is the sole property of ifsam, unless otherwise stated.
Any unauthorised use of the content is expressly prohibited and may constitute a violation of applicable intellectual property rights or financial sector law.
2. Purpose and Content
The purpose of this website is to provide general information about ifsam and the services provided by ifsam.
The content of this website has been prepared by ifsam for information purposes only and does not constitute any investment advice or any other investment service or an offer in relation to such service.
3. Design and Hosting
This website was designed by brandtec Kommunikation and is hosted by domainFACTORY.
Links towards this website may only be created with ifsam’s express prior written consent.
Links to websites not operated, controlled or supervised by ifsam do not constitute an endorsement by ifsam of such website or the content thereof, and ifsam assumes no liability whatsoever for the availability or the content of such websites or any use made thereof.
5. Limitation of liability
ifsam uses state-of-the-art technology to protect its network against intrusion or malicious program code, but cannot guarantee that there are no viruses or other malicious code on its website.
Visitors expressly acknowledge that they access and use the website and its content at their own risk and that ifsam cannot be held liable for any direct or indirect loss or damage resulting from any access or use of this website, any inaccuracies or omissions in its content, any decisions visitors make based on information available on this website, any viruses or other malicious code on this website or the non-availability of this website.
6. Governing law and jurisdiction
This website is governed by the law of the Grand Duchy of Luxembourg, under formal exclusion of the provisions of Luxembourg private international law or any legal provision which might, as a consequence, render any law other than the law of the Grand Duchy of Luxembourg applicable.
Any dispute in connection therewith is subject to the exclusive jurisdiction of the courts of Luxembourg City (Grand Duchy of Luxembourg).
Complaints procedure for clients of International Fund Services & Asset Management S.A. (ifsam)
Our clients’ satisfaction is dear to our hearts. Should there nevertheless be grounds for complaint, ifsam has established a procedure for addressing your concern.
Please submit your complaint in writing to:
1) International Fund Services & Asset Management S.A.
25, rue Edmond Reuter
2) Email: firstname.lastname@example.org
We will respond to any complaints without delay, however within 5 days at the latest. If it is impossible to resolve the complaint in that time, ifsam will give you interim feedback within the aforementioned period, which will include details of the reasons for the delay as well as information as to when ifsam’s investigation is likely to be completed.
In the event of an unsatisfactory response by the staff member responsible for the complaint you can, in a second step, write to Mr Luc Duarte, the director in charge of handling complaints. In so far as you do not receive any satisfactory response within one month of sending your complaint to the management of ifsam, your third-step option is to file a request for out-of-court complaint resolution by the Commission de Surveillance du Secteur Financier (CSSF). More information on this is to be found on the website of the CSSF in the Consumer section under the heading Customer complaints or the following link:
Contern, June 2022