Jump to content

Legal Disclosure

ifsam website disclaimer and legal notice

By accessing this website, you acknowledge that you fully agree with and entirely understand the terms of use and legal information outlined hereafter. ifsam reserves the right to amend any and all of these terms at its sole discretion and without prior notice. If you do not agree to these terms, please do not access this website. If you access this website, you are deemed to have accepted these terms.

For restricted-access services, for which users are required to log in with a username and password, additional terms of use may apply, as specified on the relevant login page.

Corporate details

International Fund Services & Asset Management S.A. (‘ifsam’) is a public limited liability company (société anonyme), duly incorporated and validly existing under the law of the Grand Duchy of Luxembourg, with its registered office at 25, rue Edmond Reuter, L-5326 Contern, Grand Duchy of Luxembourg, and registered with the Luxembourg Trade and Companies Register (Registre de commerce et des sociétés de Luxembourg) under the number B 79581.

Regulated status

ifsam is licensed as an investment firm (authorisation no. [P00000170]) and supervised by the Luxembourg supervisory authority of the financial sector, the Commission de surveillance du secteur financier (‘CSSF’) in accordance with the Luxembourg Act of 5 April 1993 regarding the financial sector, as amended (‘Banking Act’).

By virtue of its regulatory license, ifsam is allowed to act as an investment adviser, commission agent, broker in financial instruments and private portfolio manager. As such, ifsam can receive and transmit orders relating to financial instruments, execute orders on behalf of clients, manage investment portfolios, provide investment advice, safeguard and administer financial instruments for its clients as well as provide investment research and financial analysis.

ifsam is also authorised as a family office.

Management

ifsam is managed by:

Luc Duarte, Managing Director
Jean-Luc Lanners, Managing Director
Gerrit Mundt, Managing Director
Stefan Speicher, Managing Director

Website

1. Ownership
This website, including all of its content and whatever its format (e.g. text, graphic images, audio, video, html code, buttons, trademarks, software, logos), is the sole property of ifsam, unless otherwise stated.

Any unauthorised use of the content is expressly prohibited and may constitute a violation of applicable intellectual property rights or financial sector law.

2. Purpose and Content
The purpose of this website is to provide general information about ifsam and the services provided by ifsam.

The content of this website has been prepared by ifsam for information purposes only and does not constitute any investment advice or any other investment service or an offer in relation to such service.

3. Design and Hosting
This website was designed by brandtec and is hosted by rdts AG.

4. Links

Links towards this website may only be created with ifsam’s express prior written consent.

Links to websites not operated, controlled or supervised by ifsam do not constitute an endorsement by ifsam of such website or the content thereof, and ifsam assumes no liability whatsoever for the availability or the content of such websites or any use made thereof.

5. Limitation of liability
ifsam uses state-of-the-art technology to protect its network against intrusion or malicious program code, but cannot guarantee that there are no viruses or other malicious code on its website.

Visitors expressly acknowledge that they access and use the website and its content at their own risk and that ifsam cannot be held liable for any direct or indirect loss or damage resulting from any access or use of this website, any inaccuracies or omissions in its content, any decisions visitors make based on information available on this website, any viruses or other malicious code on this website or the non-availability of this website.

6. Governing law and jurisdiction
This website is governed by the law of the Grand Duchy of Luxembourg, under formal exclusion of the provisions of Luxembourg private international law or any legal provision which might, as a consequence, render any law other than the law of the Grand Duchy of Luxembourg applicable.

Any dispute in connection therewith is subject to the exclusive jurisdiction of the courts of Luxembourg City (Grand Duchy of Luxembourg).

Complaints procedure for clients of International Fund Services & Asset Management S.A. (ifsam)

The satisfaction of our clients is very important to us. However, should there be reason for a complaint, ifsam has implemented a procedure for dealing with your concern.

Please address your complaint in writing to:

1) International Fund Services & Asset Management S.A.
25, rue Edmond Reuter
L-5326 Contern

or

2) Email: orga@ifsam.lu

Complaints will be answered without delay and at least within 5 days. If it is not possible to resolve the complaint within this time, ifsam will provide you with an interim response within the aforementioned period, which will include details of the reason for the delay and information on when ifsam expects to complete its investigation.

In the event of an unsatisfactory response from the member of staff responsible for the complaint, you may, as a second step, write to the Head of Complaints, Mr Luc Duarte. If you do not receive a satisfactory reply within one month of sending your complaint to ifsam’s management, you may, in a third step, use the out-of-court complaint settlement procedure with the Commission de Surveillance du Secteur Financier (CSSF). You can find more information about this on the CSSF homepage under the term customer complaints or under the following link:

http://www.cssf.lu/en/customers-complaints/
Contern, im Juni 2021
Offenlegung gemäß Art. 46 der Verordnung (EU) 2019/2033